Rick is an entrepreneur with more than 20 years of experience in academic research support. In his former role as manager of support for EndNote (industry standard software tool for publishing and managing bibliographies), Rick oversaw a team of 12 agents in the US, and co-managed a team of over 20 agents in India. He is an enthusiastic advocate of scientific research and data integrity. He lives in Oakland with his wife and two kids.
Head of Development
Yuriy in an entrepreneur with a strong knowledge of informational systems and technologies. He manages the full cycle of development, from customer demands to ready-to-use software. Yuriy is based in Minsk, Belarus.
Mark brings 20 years of experience in business operations. He is an adaptable leader with a proven a track-record in both start-ups and multinationals, where he builds strong, effective relationships across teams to create new and innovative solutions to customer needs. Mark lives in San Francisco with his wife and two kids.
Chief Researcher Officer
Gillian Neff is the Product Manager for EndNote at Clarivate. She has worked with EndNote for the last 14 years, and worked in medical publishing before that. Her hobbies include hoarding Wonder Woman collectibles, obsessing over David Bowie, and dying her hair strange colors.
Chief Customer Experience Officer
Colin is a professional information specialist with more than 20 years of experience helping others understand and further their own research. Colin has a Master’s in Library and Information Science from the University of Washington. An empathetic problem-solver, he enjoys helping others find solutions to technical road blocks.
Jeff is a creative whirlwind with a passion for making. Over a 20-year career, he has made interacting with technology “a little less scary and a little more delightful.” Things are complicated, but the apps and websites that you use to manage it shouldn’t be.
Chief Technical Officer
Jason has worked for 20+ years in emerging technologies, from customer support to engineering and everything in between. He specializes in hardware, networks, infrastructure, management, support, web development, software development, and security.
Audie is a Senior Designer with over 14 years experience in web design, development, UX/UI, branding, and creative direction.
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